Frequently Asked Questions

How do I setup my mail using Outlook or Outlook Express?
How can I configure my mail server before my DNS has been changed?
What server should I use for sending mail with CFMAIL?
What should I use as the client store for CFAPPLICATION?
Where is the best place to put the Access Database for my site?
I just signed up a couple of days ago and switched my DNS at the registrar to point to EWH but it's not showing up.
What are the DNS servers that I need to enter at my registrar to point the DNS to you?
How long does it take for changes in my DNS information at my registrar to take effect?
Where can I find a copy of the Edge Web Hosting Acceptable Use Policy (AUP)?
How do I view the Statistics for my site?
What's the best way to contact support for a configuration change?
When I try to log on to my mail server it tells me that my username and password are wrong.
I am using the AOL browser and can not log in to the webmail interface.
Can I run CGI or Perl scripts on my site?
Can I use PHP on my site?
What are the default documents on the server?
I uploaded my site but I'm still seeing the place holder you put up when the site was configured.
I upload my pages to a new folder but I get an error that says Directory Listing Denied.
How do I check the status of my Web Server?
How do I set up a custom error handler or custom 404 (Page not found) page?
Can I move my site to a different application server (i.e ColdFusion 7 to ColdFusion 8)?
Do you support ColdFusion 8 on shared plans?
How often are my files backed up?

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